1. Home
  2. /
  3. Our Team

Our Team

Andrea Bigger – Payroll & Insurance Assistant

My name is Andie. I have been at Gibson Edwards since September 2024. I am payroll and insurance coordinator. I help Alecia process all payrolls and keep records of all filings. I have almost 11 years Insurance experience and can help with most all insurance needs! I look forward to watch businesses grow and creating client relationships.

Cynthia Fleenor – Tax Assistant

Hello, my name is Cynthia. With over 20 years of experience in administrative roles, I currently serve as the Office Administrator for Gibson Edwards Business Services. In my role, I support the collection and review of tax-related documents for accurate filing, while providing exceptional communication and customer service to clients. My responsibilities extend to office organization, maintaining workflow efficiency, and tackling additional tasks as needed. I take pride in ensuring smooth day-to-day operations and fostering positive client relationships through attentive service and a detail-oriented approach.

Alecia Marks – Payroll Manager

Hi, my name is Alecia. I have 22 years of office and Administrative Experience; I am currently the payroll specialist for Gibson Edwards Business Services. I am primarily responsible for processing payroll and managing payroll functions including calculating employee paychecks, withholding taxes, and any other deductions. Also maintaining accurate payroll records for businesses, governments, and state taxes, including quarterly and annual filings, as well as other related services.

Carrie Ward – Executive Administrator

My name is Carrie. I have been an experienced Executive Administrative Assistant for over 17 years and have been with Gibson Edwards since April 2023.  I enjoy working with clients to ensure they have the best experience possible.

Traci Miller – Process and quality control specialist

My name is Traci Miller. I graduated with my Associate Degree in Business Management from Pellissippi State. I am starting my sixth year with Gibson Edwards and have worked in office and administration for 20 years. I specialize in sales tax, bookkeeping and office administration.

Mary Edwards – Accountant

I graduated with my Bachelor of Business Administration in Accounting from Middle Tennessee State University and obtained my professional status as an Enrolled Agent shortly after. In 2016, I decided to change the trajectory of the firm my father started in 1986 and focus on small businesses and individual taxation. This allows clients to have a much more personal experience at Gibson Edwards. We know our clients — their families, their struggles, and their goals, and partner with them to see their businesses grow year after year. We’re always here to help you clear hurdles and celebrate your successes.

It’s my dream to be Knoxville’s premier one-stop business shop. Once you come into Gibson Edwards, we’re here to help with your taxes, insurance, accounting, technology, compliance, and more! We offer unparalleled service at a reasonable cost because we know that businesses like yours, and the individuals that support them, are the backbone of the American economy.

Behind every successful business is a great accountant….I’d love to be yours!